Please share with us your comments
and memories of your park visit or shopping experience.
We're proud of our service
through our bluedelft.com Internet store.
Over 3,000 customers have given us rave
Please enjoy the wide variety of comments from our visitors and
below. We would love to share your story and/or
An excellent experience! The birth tiles are great and everyone receiving them absolutely loves them! Had a small problem (that was my fault) and it was handled immediately! Product arrived quickly! Looking forward to purchasing more products from this excellent company!
Dr MALCOLM J HEAGLE II (internet shopper)
Have ordered from this company at least 5 times. Absolutely fantastic people work here! This is a very unique gift that has always been received well!
Joseph Roberts (internet shopper)
We have ordered from Delft for many years and their quality of product and customer service continues to impress us! For beautiful baby and wedding gifts you can't go wrong!
Susan Kerr (internet shopper)
The items were as lovely as pictured, arrived expertly packaged and shipped very quickly. The owners sent me a personal message to make sure I liked the items which was a wonderful touch. The prices are right in line with Dutch Delft, which I might add is hard to find, so this web site is a wonderful find. I am planning on ordering several more items for them in the coming year
Kimberly Costa (internet shopper)
I have been looking for top quality wooden shoes at a reasonable price for years. Not only have I found them in Blue Delft but I will now be a customer for life. Excellent product, superior packaging, even emailed a personal message thanking me for my order. I could not be happier. Wish there were 6 stars!!
Ed Sarcia (internet shopper)
wonderful merchant. The delivery was very fast. I was nicely surprised at how quickly my mother's package was sent out. I requested that the basket I'd ordered had some additional purchases added to it in my message to the shop. They responded with in less than 24 hours to tell me they had tried to make sure everything was together and hoped we would be happy with the purchase.
Can't beat customer service like that these days. I highly recommend this company. The selection of items alone is worth shopping here but the service makes it a joy.
Susan Egan (internet shopper)
I would recommend Delft to anyone. I have had nothing but the best service, very friendly after sales help. I cannot fault their sales ethics. They know what buyers and collectors need and want. From my first transaction, I felt like part of their extended family. A+++++
Craig Howden (internet shopper)
I ordered two items - a birth plate & a marriage tile. Both arrived in perfect condition and within the time frame the site indicated at the time I placed the order. My nephew and his wife were so surprised when they saw the marriage tile. They have been married six years but had a very small wedding. They both looked at the tile for several minutes totake in the beauty and the simplicity of it. The birth plate was for their daughter and that was so perfect ~ every detail of that special day to remember forever.
Maureen Ramaccia (internet shopper)
My wife and live and work on a farm and we are very pleased with our wooden shoes. They keep our feet dry and mud is easy to clean away, they are also easy to slip on and off.
Bryce C Baumann (internet shopper)
I live in Kentucky, my mother and two sisters live in eastern Michigan and my daughter and granddaughters just moved to upper Indiana. On August 13, 2012, I was visiting my mother and sisters and we decided to try to meet my daughter and granddaughters half way and came up with Nelis' Dutch Village in Holland, Michigan as our meeting point for the day. It was a rainy, yucky day and we met when the park opened at 10am. We had a back up plan that we could go shopping at the mall should we finish the Nelis' Dutch Village quickly however that never happened and we left the village almost at closing time!!! We had THE BEST TIME EVER!!!
Nelis' Dutch Village was super clean. The employees were so friendly and helpful. We met and talked with Stephanie who was a fantastic dancer, ran the theater and was so helpful with us (yes, she deserves a BIG raise!!!). We had such an educational experience watching the fudge, candles and wooden shoes made in front of us. We learned Dutch dances while eating free popcorn and having baby goats and ducks try to eat the popcorn too. The petting zoo was a highlight to my granddaughters. They even walked a goat!
Everything was reasonably priced and in fact less expensive than I've ever seen at a tourist attraction. We ate a Dutch lunch that was FANTASTIC with the best pea soup ever.
I thank you from the bottom of my heart for making our one day, four generation, family get together an exceptional experience that we will all remember for the rest of our lives.
(Theme park visitor in August 2012) Radcliff, Kentucky
I was extremely pleased at my recent purchase from Delft. The customer service, product price and shipping timeframe was outstanding. I purchased an anniversary gift and my special personalization request was honored exactly as I had asked. This is the second positive purchase I made with the company and I will surely purchase from Delft again in the near future. Kudos, thumbs up, and awesome experience!!!
Melody A. McCormack (internet shopper)
It has always been a pleasure to shop with this merchant. The Dutch products are always available, are affordable, and are appreciated by my spouse, who's from the Netherlands, and by our children who also love the products.
Federico G. Villarreal (internet shopper)
There is a great selection of well priced products. The web site has a great amount of useful pictures and information. I had a couple of questions for the seller. They were quick, helpful, cordial and knowledgeable in their answers. They shipped quickly and the items were well packed. There is a real sense that they value customer satisfaction. Will be glad to return again to this vendor.
Dianne M. Hayes (internet shopper)
It is one of the few places online that I really feel like a valued customer even with small orders. I love doing business with them!
Betty Van de Riet (internet shopper)
This is the most recent purchase I have made of Delft ware at this venue and I have been completely satisfied and even delighted with my shopping experience. The merchandise is high quality, easy to shop for and order and the selection is excellent. Personalization options on some pieces of the Delft are excellent and easily ordered. In the past five years, I have made a number of purchases of Delft ware from this vendor and have no doubt that I will continue to do so. Many of the items I ordered were gifts and these items were also highly praised by the recipients! This vendor and this merchandise has my highest recommendation.
Georgia Mackowiak (internet shopper)
A very good company. They are so helpful with any questions I have. Also, they are very accurate when putting names and dates on the birth and marriage tiles that I order, plus the handwriting is so pretty. I will always look to Nelis' Dutch Village when I need a unique gift for births or weddings.
Susan Houston (internet shopper)
I was thrilled to find the milk chocolate Dutch shoes...which I could not locate anywhere else. They are a delicious and precious memory from my childhood. The ease of shopping on their website and the reasonable prices were a pleasant surprise. Oh,did I mention the fast shipping...super!
Patricia N. Salaneck (internet shopper)
Wonderful fast shipping- and great tasting, fresh hard-to-find product.
Customer service was excellent and so friendly.
Can't wait to put my dark chocolate sprinkles in my ice-cream.
Many beautiful gifts available too.
Thank you for offering this
fabulous product for us chocolate-lovers!
Jean Rubach (internet shopper)
The first time i was there i was with my grandma and we had the best time ever! I hope it wont be the last time that we are visiting!
-lauren age 11
p.s. i turned in the paper to get a prize and got a beautiful bracelet and since i don't want to loose it i use it as a bookmark!!!!
Lauren (Theme park visitor in 2011) Terre Haute, Indiana
The birth plate I ordered for my son was beautiful. I purchased one 2 years ago from a local retailer and they no longer carry them, so I was excited to find this one online. It shipped quickly for a custom item! Thanks so much for an heirloom!
Stephanie Daniel (internet shopper)
I have been ordering from Nelis' Dutch Village for years after searching indefinitely on the internet for a bowl company that would engrave wooden bowls the way I prefer for wedding presents. They always deliver and do exactly what I ask at a price that cannot be duplicated! Thank you Nelis' for your customer service and terrific product!
Elizabeth A Tutton (internet shopper)
Amazing! Chocolate letters and hagelsag just like when I was growing up! Plus some delftware! Fantastic selection, very quick delivery (even right before Christmas!! Thank you!!
Brad Weyman (internet shopper)
Customer service was excellent and prompt. Delft (bluedelft.com) shipped my product within a day and I received it within a few days. Wonderful buying experience. Would definitely buy from Delft again. Love the baby tile!
Melissa Lapp (internet shopper)
As always.. order was delivered swiftly...customer service was 5 star... and everything was very yummy. I am only sorry that I did not order more Strumpwaffels for us...they go so fast here... hubby loves'em...and so I have to hide a couple for me.
Yvette R. Strouse (internet shopper)
What a wonderful experience! My order was at my door within a week -- in plenty of time for St. Nick. This is the second year that I have purchased holiday items from Nelis' and I recommended them to my mom (the highest recommendation I can give). Thanks for making our holidays feel like Oma and Opa are still with us. :)
Tina Dobbs (internet shopper)
I received a telephone call at home just to consolidate my orders so that I could save on shipping charges. That was above and beyond excellent.
Lucia M. Kroh (internet shopper)
Great website! Friendly and helpful people on the telephone for questions. Quick and careful ship! A repeat customer over the years and will continue to be one! Keep up the GREAT work and thanks for the great selection of products!
Kris Eschedor (internet shopper)
We have ordered from this business for years in fact this was our 15th plate. Now all 15 of our grand children have one! Very good quality and craftsmanship! An absolute gift that will be passed on for generations to come!
Elizabeth Blaha (internet shopper)
I was very surprized when a young man commented that I could add AM, or PM to my nursery plate, which I hadn't even thought of. Then someone called to make sure the change was made, and actually cared if I was happy with the order. I ordered the plate the day our grandgirl was born, and we had it one week later!
Kind of interesting but true, the hospital in Payson Utah gave a blue delft nursery plate as a baby gift to all new parents 32 years ago. I gave it to my son, and his wife just loved it, wished she could have one for their upcoming first baby. It couldn't have been any easier than googling "blue and white nursery plate" to find this wonderful company.
LeAnn Coats (internet shopper)
Love, love, love my birth plate...it is the 4th I've purchased and my doctor said it was the best gift anyone gave her on the birth of her baby!!! Way to go
Kimberly Byrne (internet shopper)
Hello Mr. Nelis:
The Summer season is officially over, now that Fall is upon us. I noticed that Dutch Village has also changed the schedule accordingly.
I just want to send this note of thanks to you for the generous 2011 Season Passes that were given to Samaritan's Carriage. We made good use of them, and took 11 groups of people from rest homes to Dutch Village. It was such a rich blessing to all. Each group was comprised of 5 people in wheelchairs, 5 companions (volunteers from our ministry), a staff person from the home, and a driver. Our stay was usually only for about 45 minutes, but we always made it in time to see the Dutch dancers.
Again, we are most thankful to God for using you to bring many residents of these rest homes a bright and happy experience. In Christ,
Dick Thomas (Director
We gave your fabulous plate to wee Sean and his folks on Saturday last. Though Sean was a bit sleepy and utterly unimpressed, his parents were totally enthused and VERY IMPRESSED! What a WONDERFUL keepsake from a fabulous company! Thank you SO much for your kind attention and swift and effective and kind customer service! Will be ordering again! You are GREAT! Many thanks, Jill
Jill Fieger (internet shopper)
Hi Rick and All-
Yes, I call one of the members of the staff by his first name. I have been buying birth and wedding tiles for over 20 years. They have changed a bit but they are ALWAYS appreciated gifts and they are ALWAYS well done and beautiful.
It is also soooooo helpful that I can order frames for the tiles and then it is delivered to the recipient ready to hang. New parents especially thank us for this thoughtful add on.
I have nor have I ever had ANY complaints about this store.
EXCELLENT in all areas!
Rebecca Stupeck (internet shopper)
Even though I'd been to Dutch Village many times before and always had fun, yesterday was extra special. Every person in costume really seemed to want to be there, not that they were just working and reciting the lines that they had had to memorize. The woman in the kids area even helped my daughter put on a special outfit and pointed out all of the new features. There was a little girl in costume leading an animal around and when I admired the pin on her hat, she thanked me, started to walk away, and then came back and told me exactly where it was in the gift shop. I ended up buying a couple of them.
Thank you! The new interactive parts were terrific! My daughter got a kick out of me being weighed and I love the fact that I now have an official document that I am not a witch!
This is the 3rd time I have placed an order for a Delft birth tile for my nephew and his wife when they have a baby. 3 girls, so far! :)
Everything always goes so smoothly with this purchase and delivery! They are pleased beyond belief.
I told them if they keep having babies, I will keep ordering their children birth tiles. :)
Patricia Vechery (internet shopper)
I ordered wood salad bowls and individual serving bowls. The price was better than any other on the internet or in stores. I couldn't justify spending the prices others were charging. The large bowl (15") is fantastic. Can make one great salad for a family dinner. I was looking for wooden bowls made here in the U.S.A. and these are. No need to go to foreign lands to get a quality item, while at the same time helping to keep Americans employed. A win-win for them and me. Thank you.
Judith Paynter (internet shopper)
Hi, my name is Robbie. I am ten and a half. I am typing this just compliment your Dutch Village. I had the best time of my life up there, so I thought it would be nice to say THANK YOU for making it a wonderful experience.
Dutch Village Theme Park visitor) Williams Bay, Wisconsin
I appreciate the fact that this company actually reads any comments I have had to make - usually in regards to shipping. We live in a rural area where sometimes if packages are left on a porch step, they have had a tendency to disappear. I really appreciate this company listening to my need to have my item(s) shipped via regular mail.
Janet E. Smith (internet shopper)
I was going through some old photos and found this one of me, my brother and sister from our trip in the summer of 1967. A few years ago I brought my children back to visit you and know things look very different now, though the wooden shoe slide is still there. I thought you might enjoy this picture. (ed. note: Jeanne, thanks for the memory!)
Jeanne Szwan (via e-mail)
Hi, I just wanted to thank you for the fantastic service on my order.
I received it yesterday, in time for my event this Saturday.
Happy Thanksgiving and many blessings!
(Impressed and Happy Customer) (internet shopper)
What a joy it is to shop here! In this time of cutbacks and unhappy people this is definitely a breath of fresh air! Customer service is great! Delivery is prompt! I would highly recommend these folks to everyone! Thanks for everything!
Aleida Lafler (internet shopper)
My order was shipped to me within days and packaged
very well. I was very pleased with the quality of craftmanship and best of
all they had the lowest price on the internet!
I highly recommend this merchant.
Karen Hyatt (internet shopper)
So many of the giant theme parks are just too big for a family with younger
For example, my 7yr old son may have set a record for the number of times
he completed the circle on the hand cars - on a very hot day - with the attendant cheering him on and occasionally giving a helpful push!
One of the "exchange girls" was just so kind to my four year old daughter
over the course of the day before we left my daughter searched her out
again and made us take her picture with her. My daughter will talk about her for months to come.
While Mickey Mouse is very neat he cannot spend the time with and interact with
each Disney visitor like your staff did with my kids.
I know it's a "business" and you have to worry about things like utility
bills, human relations, staffing issues and grumpy guests - just know that
you are making great family memories along the way too!
Have a great summer!
Chad Britt, Sheridan,
Dutch Village Theme Park visitors)
We visited the Village on the 21st actually. We enjoyed our visit
and the nice people who staff the site. Particularly enjoyed the Dutch
dancing and the wooden shoe making presentation (the gentleman who gave
the presentation was very good and I enjoyed speaking with him afterwards).
I must say there are too many nice things available in the shops. When
we were in Holland last month we only had time to visit the shops and I
spent more than I should have. This time, after touring the village,
I frequented the shop again and purchased a few more things. It might
be best if I don't go back (although I see you can purchase some things
online as well).
Wood River, Illinois
Dutch Village Theme Park visitors)
Visiting the Dutch Village was one of my favorite
parts of vacation this year. It is so clean and well maintained. And the staff
are very friendly. I have kids of all ages and they all enjoyed it. What a
Misty Wade, Fishers,
Dutch Village Theme Park visitors)
We just returned from a afternoon at Dutch Village and had a wonderful,
family oriented day of fun.
This place is so cute and is one a quickly disappearing breed of independent
amusement parks. One sign of this fact is seen in the Dutch Village's
latest ride, the Petal Pumper Cars, came from the now closed Kiddleland
in Melrose Park, IL. I was glad to see this ride resurrected and able
to be enjoyed by many more generations of children.
Every corner you turn in this park has something interesting and fun. From
museums of Dutch history, dutch cultural displays, folk dancers and even
a candle making shop. One of the largest attractions seems to the
the wooden shoe factory, where craftsmen make traditional dutch wooden shoes.
They have some other amusement park style rides including a carousel and
the Zweefmolen otherwise known as the swing ride.
We loved this place and hope many other people will discover and enjoy this
Michael S. family, St. Joseph, MI
Dutch Village Theme Park visitors)
Never have been and most likely that I never will be disappointed
with this merchant. Quality and service is 110% with them. The
gifts I send are ALWAYS the highlights of whatever occasions they are for. SUPERIOR!
Rebecca Stupeck (internet shopper)
I wanted to let you know that I purchased several different
tulips from you last year while visiting during the Tulip festival. I purchased
the Candy Club tulip and I had one that produced 12 blooms on one stem. It
Shirley Thurman (tulip bulb customer)
I have been aware of this merchant for 28 years since my
son was born. Their products and service are wonderful. Their personalized
baby tiles are a hit whenever given as gifts.
Judi Hahnel (internet shopper)
wood bowl I ordered is gorgeous! It arrived quickly and nicely packed. I
ordered it with the oil/wax finish and a tub of the stuff to repeat when
needed. Checked other sites for wood bowls, this was the best bargain. Would
shop this vendor again.
Luba Gudz (internet shopper)
been searching the web for some good new clogs with a wooden sole. I
came across these at Blue Delft in Holland, Michigan and liked the looks
immediately - the luggage tan leather upper with the stitching around the
toe and on the strap over the instep. The price was right so I took
the chance and ordered a pair. So many things could have gone wrong
with the fit, with the order or shipping, but I'm now the proud owner of
a sturdy and very handsome pair of wooden clogs! They came to my door
in just four days, and I ordered these on a Saturday evening! Thank
you Blue Delft for your excellent service and gorgeous merchandise.
Happy Seattle customer (internet
The whole shopping experience was wonderful! Web site
was easy to navigate. Items were exactly as pictured and described. Follow
up phone call and e-mail were professional and personable and helpful. Shipping
was quick and everything arrived in perfect condition. I have already shopped
with them again because when others saw what I had purchased, they wanted
some of those things for their next gift. I will shop again and I recommended
the web site to family and friends at the big party! Thank You so much!
Holly J. VanderKlipp (internet shopper)
I have never had a bad experience with this company. The
birth and marriage tiles I have ordered through the years have all been beautiful;
the information was correct; the lettering is always perfect; and the delivery
time speedy. I hope to do business with Nelis' Dutch Village for years
Susan Houston (internet shopper)
In December I ordered two different times from Nelis' Dutch
Village. Both times the merchandise that I ordered was exactly as advertised,
the quality was as advertised and the speed with which I received my order
was wonderful. Even though I ordered a gift for christmas and a wedding anniversary
just days before Christmas, I received both gifts in ample time for the events.
Theda Dodson (internet shopper)
Customer Service! They shipped my order the same day I ordered it
and it was in my hands two days later. I will certainly be back to
purchase more of the coffee from Nelis' and other products as well. You
will not be sorry purchasing anything from this company that genuinely cares
about the customers.
Carol DeLong (internet shopper)
I received my clogs (sabots) yesterday and they fit perfectly (with heavy
socks). Our Dutch au pair, Nicole,
informed me that her grandfather still wears shoes exactly like this and
that, in Holland, children are told that if they wear these shoes, they
will live a long life! Thank you for the fabulous, fabulous customer service.
Eve A. Levy (internet shopper)
I've been giving gifts from Nelis for twenty years.
I received a similar gift, a birth tile from Holland and
it meant so much to me and then I discovered Nelis', I've been giving wedding
and birth tiles ever since.
Vickie Conrad (internet shopper)
love these birth announcement tiles! I
bought one 2 years ago when my 1st grandson was born, and just purchased
2 more recently for my newest grandsons. I plan to get one for each
grandchild- and then decide a creative way to display them in the future!
Dawne Carroll (internet shopper)
Nelis' Dutch Village was a Pleasure to do business
Their Products are of Superior Quality. Their Service was Excellent. Their
Shipping and Delivery were Extremely Prompt. This online shopping experience
I Will DEFINITELY Do Business With Them Again And
Kimberly S. Grano (internet shopper)
The prices were very reasonable, I ordered some items
from this site as a birthday present to my mother. They went above and beyond
with the included gift message!
They included a very nice birthday card for
my mother, they even wrote the message out on the card, my mother was moved
to tears with her gifts. I was moved by the GREAT PRICES and Super FAST SHIPPING!
I will definitely shop at the site again!
Nola Peden (internet shopper)
I have been ordering from Dutch Village since 1976
and I have yet to have anything to complain about. Products, service,
shipping, and correspondence are all superior.
Always A+ in every way.
Rebecca Stupeck (internet shopper)
My name is Ana Schaus and I just received a baby
shower gift from my aunt and uncle Kate and Rick Adelaar. It
was a beautifully done plate with my baby’s info. The quality
of your work speaks volumes. I am seldom inspired for home decorating (not
a single picture on the wall) and your plate will be the first thing to
go in my living room wall (always wanted
to put the family pictures there). Thanks
for such a job well done.
Ana Schaus, Savannah, GA (Gift
recipient of birth plate from Nelis' Dutch Village)
I love Nelis' Dutch Village. I've been there
several times and look forward to my future trips. Love the shops,
the animals, the scenery, the gift shops, and the fudge! This
is a great attraction in West Michigan. Thank you for making it
Margaret Brown, Muskegon,
(Nelis' Dutch Village Theme Park visitor)
My husband is originally from Amsterdam, Holland in the
Netherlands. Our daughter in law found this place when
they lived in Columbus, Ohio ....unfortunately we did not get a chance
to visit until this year and they now live in Nevada,
so they were unable to join us.
We had the most wonderful time and enjoying the recreation of the Netherlands
and speaking Dutch and English to some of the people there who were
just so wonderful and very friendly. Looking forward to returning
Linda & Ben, Levittown, PA
(Nelis' Dutch Village Theme Park visitors)
My family and I were at your Wooden Shoe Shop last month,
and had SO much fun looking around and deciding what to buy. Brought
home shoes for the whole family. When
I got home, though, I couldn't find the small pair of shoes I'd bought
for my grand-daughter. So now I want to order another pair. I
could not find an order form anywhere on your web site. What did
I miss? I want the shoes that are 3 or 4 inches long with her
name - Dakota - on it. Don't care what it costs, but I also want
to commend you on your very reasonable prices!! Awesome! And
what a helpful, friendly staff you have! You all made our whole
Deborah Berkheimer, Mauckport, Indiana
Dutch Village Theme Park visitors)
We had another wonderful visit to the Dutch Village this weekend
with our grand daughter. In addition to all of the normal fun
(petting the animals and riding the carousel), we very much enjoyed
the many COAA organs and their music.
The many different and unique organs were very educational and provided
great music. The owners were eager to share stories of their history
and worked hard to crank the instruments. It was so interesting
that we came back again on Sunday.
We hope that COAA will make an annual visit to Holland.
Thank you again for a wonderful weekend with our family at the Dutch
Barb and Bill Krater, Holland, Michigan
Dutch Village Theme Park visitors)
Celeste, Our family visit to your village was GREAT! The history of
the Netherlands was very informative and interesting. Everyone had a
great time. My mother and father were so surprised about the beautiful
tile you gave them as a gift for their 50th wedding anniversary. Rachel
was the most wonderful guide. She was so cheerful and very patient with
our group. I will highly recommend to everyone to be sure and visit.
My mother made a sizeable contribution to her canal house collection
while we were there and we all bought plenty of gifts for ourselves
and others whom were not fortunate enough to get to go. Love the cheese,
candle making and wooden shoe demonstrations. And yes, we bought shoes,
cheese and candles also. Once again Thanks SO Much for everything. Have
a GREAT Day!
Sherry Cissell, Otisco, Indiana (Nelis' Dutch Village Theme
Thank you so much for the Banket recipe. It came through very clear. I really
appreciate your speedy reply. All of us on the bus that day enjoyed the pastry
so much and our time spent walking around the Village and visiting the shops
was truly special. I hope that you are not too deep in snow or too fridge in
temperatures.We have had a miserable winter but not nearly as bad as you get
in Michigan. Nothing lasts forever and before you know it the tulips will be
popping up because they know that spring has arrived. Have a good week ahead
and again many thanks for the recipe. Happy Trails.
Phyllis Henshaw (Nelis Dutch Village Banket Pastry Class
I was looking for Dutch wooden clogs and
had only found them from Dutch
suppliers who charged exorbitant shipping.
The quality of the Nelis produce was
superior, the domestic shipping
was affordable, and the shipment arrived in a
timely fashion. I will
definitely buy from them again.
Emily Oberto (internet shopper)
I really like the shoes I received from this company. I received the
product at a really good delivery time. The product was exactly what
they said it would be. I'm very happy with my order.
Derek Cole Steele (internet shopper)
I have always had the best service. This is the third 17" maple bowl
and utensils I have purchased in the last three years. All have been
exceptional quality, and the only bowl that is perfect for caesar salad.
Lynne Davis (internet shopper)
Beautiful tile and lovely hand writing on the tile. I
was pleased with the speedy delivery because I got to give it to
my granddaughter right after the baby was born. Everyone loved it.
Thank you for making beautiful, personalized tiles affordable.
Martha Snider ( internet shopper)
I found the customer service and communication excellent.
Replies to questions were prompt, items were clearly explained,
and other options were offered on out of stock items. It's rare
to see this exceptional level of service anymore and the experience
was very pleasant!
Gary Kuhrt (internet shopper)
Hi Celeste, Just a few lines to update you, we did
visit your DUTCH
VILLAGE over this past weekend and had a fabulous time.... learned
to dutch dance and all....had a great time....found
everyone to be so very friendly and helpful.... from the very nice
lady taking money and giving out tickets in your parking lot to the "dutch" costumes
folk walking around to the people in the shops.... we thoroughly
enjoyed our visit and got to chit chat with your shoemaker, Gary....who
was very helpful and knowledgeable.
All in all we had a great time, brought back home some cheese and
some strompwaffels and some speculas'.... and lots and lots of pictures....
in closing we would like to thank all of you at DUTCH VILLAGE for
a very nice experience.
Oh yes, one more thing.....we took your
advice and stayed at OAK GROVE RESORT....it was great, Thanks again.
Charles & Yvette Strouse, Valatie, New York (Nelis'
Dutch Village Theme Park visitors)
The gentleman that I corresponded with was very gracious and quick
to respond. He went out of his way to make sure that the tiles that
I ordered arrived on time for Mothers Day. They were gorgeous and perfect.
I will defiantly shop with them again!
Tonya Anderson (Internet shopper)
merchant was extremely timely and customer service oriented, even though
wooden shoes that fit would seem to be a tough item to buy online. The
manager of the store was in constant touch with me to answer any questions
that I had. It helped that our family had been to the bricks and mortar
store in Holland, Michigan, and that we already had purchased items on
site on many of our vacations to the area. It is a stand up operation
and a great village atmosphere. The wooden shoe store is one of our favorite
places to go in SW Michigan. Never been during tulip season, but have
heard it is a must see.
Guy Merker (Internet shopper)
After I ordered the shoes - using the size chart they gave, my mother
thought she should have a larger size. I emailed them and and told them
the situation. They the made the change. It was effortless for me. They
emailed me back concerning the change and also called and left me a message.
Turned out their size chart was correct and my mother was wrong. They
made the exchange very easy for us.
I never experienced better customer service anywhere. They were very kind,
polite, and helpful.
The shipping took only a few days. It was about the easiest shopping I
John Breckbill (Internet shopper)
I wish I could rate their customer service higher than a 5----they
were SO friendly and accommodating, it was just a wonderful experience
all the way around. I now have gorgeous Delft tile in my kitchen, and
I couldn't be happier. I hope to do business with them again in the
Lizbeth Pasztor (Internet shopper)
Nelis Dutch Village goes the extra mile to make every transaction a positive
experience. They helped me with an order that I had fouled up on my end
-- and did it promptly and cheerfully. The personal touch adds to great
customer service. Their communication is prompt, and extremely friendly.
This is among my favorite online experiences.
Jay W. DeBoer (Internet shopper)
Nelis Dutch Village emailed me several times to confirm my preferences
for timing of the shipment and to keep me informed of tracking of the
shipment. My mother enjoyed receiving for Mothers Day the gift basket
of Dutch snacks and the small Dutch shoes with her name on the shoes.
I have asked for a catalog to be sent to my mother so that she can tell
me which gifts she wants me to send in the future. Thank you Nelis Dutch
Village for making my mother happy. My mother is no longer able to make
the trip to Holland, Michigan for the Tulip Festival. Your wonderful gifts
are her way to remember her roots.
Paul Sheldon Foote (Internet shopper)
is very user friendly - product selection excellent - quality of products
very good (edibles) - delivery super fast (week before Christmas,
delivered right away)
Deenee Coolen (Internet shopper)
do a fair amount of online shopping and I would rate this vendor at
the very top of my preferred vendors. They ship promptly, their merchandise
is of good quality and they also communicate your order status via e-mail
Definite 5 stars from me!!!
Ian Smith (Internet
BEST on-line shopping experience I've ever had. Have ordered three times
and will order many more.
Our band really had a great time. the Village is beautiful and
the staff was wonderful. We had a very appreciative audience. It was
altogether very positive and enjoyable. Please thank everyone for us.
We wished that we could have spent a little more time there. Thank
you for arranging our performance.
Liz Gardner, Band Director, Felicity Franklin High
I found this old photo of my brothers and myself taken at the Dutch
Village in Holland, Michigan back in 1965. I was just wondering......is
the man in the picture still active at the Dutch
Editor's comment: The gentleman pictured is Harry Nelis II, he
is retired but the next Nelis generation now heads up the Village.
Your store is wonderful and we wished we would have had enough time to
stay a full day at the village!
Kristi Ewing, Independence, Kansas
We have relatives in the Holland area and always come to visit since 1972.
In order to keep the Texas-Michigan connection,
we came up to visit this summer and I took my 16 year old daughter to
the traditional trip to Dutch Village. I love to watch the candle making
and wooden shoe demonstration. We enjoyed it and had many laughs taking
pictures with the giant wooden shoes. I hope to retake her photo in those
shoes for years to come.
Maria Curly Alvarado, Houston, Texas
I've worked with the groups of children for a
long time. Over the years, I have taken the kids to visit your village
many times. But I wanted to tell you that I've never had as wonderful
a time as we had this year. The staff was very helpful as well as engaged
with the children throughout our visit. We were able to relax as we explored
the Dutch heritage & traditions
you share, so everyone was able to learn so much more. The petting farm
worker was very patient & spent extra time talking with the kids,
which so many of them couldn't wait to share with their parents that night.
The younger group of children were chattering about it yet today as they
wanted to make a poster about their visit. Whatever has caused these changes
to occur, please keep going. I want to come back with my own personal
family for a visit. Where else could we find such family-friendly surroundings
and gracious hosts? Thank you for a memorable day!
Teri, Newago, Michigan
When i went to dutch village this year with my family i had an amazing
time i met some amazing and funny people who worked there, one who was named
Mark. he was really nice and funny he was showing how they made wooden shoes!
i would have loved to get his email so we could chat cause all the people
there were wonderful!!! everyone should go here at least once in there lives
if not for the tulip times but for the amazing people that work there!!
Katy, Flat Rock, Michigan
"I have been to the village a number of times starting
when I was 4 years old, I am now 43. Every time I travel to Michigan
I make an attempt to at least drive by to see its wonderful buildings. This
was one of my mother’s favorite places to go and the summer after
her death I visited the Dutch village. To my surprise and heart felt
joy, since my mother planned and was suppose to be on that trip with us,
in one of the buildings sat a pair of wooden shoes that had the name Sue
on them and this was my mothers name. It is a place well worth visiting."
Rick Dyar, Spencer, Indiana
"I love your website. We started coming to the Dutch Village back in 1960. I am now 53 and have great memories. We would always stop on our way from Kansas City to the homestead in Leelanau County. I only wish we could roll back time when it wasn't crowded. I hope you prosper for many years to come. You have left many memories across the country. I have brought my kids to Dutch Village as well.
Steve Lane, Overland Park, KS
"I had a wonderful experience during my visit to Dutch Village today. I was truly impressed with the excellent service and friendly staff. I am a travel writer at Epinions.com and I posted a very favorable review about the park at http://www0.epinions.com/content_239659617924."
Michelle, South Bend, IN
"I lived in Grand Rapids for 2 years. Before I moved there, while living in California, I was told by a telemarketer
that I should check out Tulip Time in Holland. I did, 2 years in a row.
I totally loved it, and one of these years, I am going back!"
Lynn Staab, Madera, CA
"Our shipment arrived safely and very timely! Thank you very much for taking such good care of our order. Our daughter got a lot of compliments on her costume during the Queen's Birthday Reception last night in Chicago. Kind regards and again many thanks for your assistance."
Cor Hersbach, Deputy Consul General of the Netherlands in Chicago
"The Dutch Village was our favorite stop of the weekend! What a gorgeous weekend, village, and experience. Thank you for all you do that helped make our road trip a success. My children, husband, and I had a wonderful time!! Even my four year old son said his favorite thing was 'all the beautiful flowers - some even smelled good.' The Village is so family friendly and many photo opportunities abound! Thanks again and many wishes for a successful, though tiring I'm sure, week."
Jen Kooistra, Mount Horeb, WI
I just typed in the name dutch village on the internet and I came right
away at your side. It is lovely to see that Dutch people are doing well
in the U.S.A. But the old land is also okay. We have been in your
country only one time, but not further than New York and Miami. Maybe next
time (if there is enough money) we will visit your town. Bye
Yvonne Quadflieg-Walravens, Eindhoven, The
"Excellent place to spend our time. The grounds were beautiful and we enjoyed all the gardens."
Yvonne, Champaign, IL
"We thought the presentations were very interesting. Keep going - well done!"
Nancy & Frank, Columbus, OH
"Next time we come back we'll bring the grand kids. Thanks for
a nice afternoon."
Martha & Jerome, Grand Rapids, MI
"Excellent presentation, loved the staff and your huge selection of Dutch products."
Mike, Chicago, IL
"Everything was great, well worth the price of admission. Thanks!"
The Halstead Family, Bloomfield Hills, MI
"We were trying to find something to do with the kids on a rainy day. What a find! Everyone had a great time. We'll be back!"
Susan, Springfield, IL